The Uttar Pradesh Actual Property Regulatory Authority (UP-Rera) has received no less than 47,000 complaints from homebuyers since 2017 and about 88% of them have been addressed, stated officers of UP-Rera.
These complaints have been received since Could 1, 2017 when the physique was fashioned to guard the curiosity of homebuyers and the true property sector. Of the 47,000 complaints, round 76% are from Nationwide Capital Area cities of Noida, Larger Noida and Ghaziabad, stated officers.
“UP-Rera has expedited the method additional in order that the grievance of a homebuyer is addressed as quickly as doable and the execution of the order can also be fast-tracked,” stated Rajesh Kumar Tyagi, secretary, UP-Rera.
In 2022, UP-Rera received 7,050 complaints, 8,600 in 2021, 8,890 in 2020, 12,600 in 2019, 8,300 in 2018, and 1,650 complaints in 2017 .
UP-Rera didn’t have precise variety of complaints disposed of yr smart, stated officers, however of the overall complaints registered since 2017, 88% complaints have been addressed and no less than 70% of them have been executed, stated officers.
The UP-Rera stated round 46,400 complaints have been filed towards the promoters of realty initiatives, whereas 500 are towards allottees and 200 towards the true property consultants, who’re registered with the physique.
The Uttar Pradesh authorities had launched the web site for consumers’ complaints in July 2017. A purchaser can file a criticism after paying a payment of ₹1,000 and get the criticism addressed inside 60 days.
Homebuyers, nevertheless, didn’t agree with the info supplied by UP-Rera as a result of a lot of the orders issued by this physique aren’t applied.
“Solely 20% of orders by UP-Rera are executed. UP-Rera considers a case resolved if it has issued an order on it. However this order typically doesn’t get applied. For instance, no less than ₹1,000 crore value of refund orders in favour of homebuyers are but to be applied and consumers continued to undergo,” stated Arvind Kumar Singh, a homebuyer.
“Since UP-Rera doesn’t have directive powers, its orders aren’t adhered to or applied by the native authorities. So as to be efficient, UP-Rera must get directive powers,” stated Amit Kumar, government director of realty agency AIMS MAX Gardenia Group.