The Uttar Pradesh Power Company Ltd (UPPCL) on Friday launched a state-wide marketing campaign to telephonically contact and ask shoppers to pay their electrical energy dues, apart from discovering out and speedily disposing of their complaints, if any.
This drive, in accordance to UPPCL chairman Ashish Kumar Goel, will proceed uninterruptedly until September 30 with a view to set up a greater contact between company personnel and shoppers and recovering the total price of electrical energy provided to shoppers.
“The UPPCL chairman, managing director and administrators, and discom managing administrators will contact 10 users over cellphone day by day through the drive,” Goel stated. “Equally, discoms’ administrators and different officers on the discom headquarters will call 15 shoppers day by day; chief engineers, SDOs and JEs will call 30 shoppers every and so forth,” he added.
The UP Electrical energy Regulatory Fee (UPERC), in the meantime, has issued a discover to the UPPCL asking it to reply to complaints in regards to the change in tariff schedule in lots of cities on the grounds of a rise in provide hours there.
The motion comes after the fee chairman Avdhesh Kumar Verma complained that in lots of districts the city tariff was being charged from shoppers underneath the agricultural schedule on the plea that they had been getting extra power. Verma stated that tariff schedule couldn’t be modified merely by growing the provision hours.
The fee has requested the UPPCL to reply inside 10 days.